Last Updated: 2025.6.23
FLOW&ENERGY is dedicated to offering you premier shipping choices. With daily deliveries to hundreds of customers, we prioritize unwavering responsiveness to meet your needs at every step.
Our website address is: https://belladiygo.com.
Is international shipping available to my country from FLOW&ENERGY?
Due to shipping restrictions, we ship to almost all countries in the world, and if you fill in an error in your address that means it can not be delivered. We apologize for this and will continue to work on it.
How much will I be charged for shipping?
Enjoy complimentary worldwide shipping on orders totaling $100 or more. For orders under $100, a standard shipping fee of $10 applies. Express shipping options start at $29.99+ USD, depending on your location.
Pro tip: During our sale seasons, we offer site-wide free shipping promotions! Follow us to stay updated.
Notes:
- The $100 free shipping offer applies only to regular-priced items, not to free gifts or promotional giveaways.
Free products incur a non-deductible shipping charge of $18+ USD, which covers processing fees, shipping costs, and customs duties. - Shipping fees are calculated at checkout based on product weight and delivery address. While we strive to keep costs affordable, charges are ultimately determined by our shipping partners. Please note that even free products will include a shipping fee as outlined above.
Should you have further questions, our team is here to assist! Let us know how we can help.
What's the approximate arrival time for my order?
Total delivery time = processing time + shipping time
(Excluding customs clearance delays, weekends, public holidays, and any unforeseen circumstances.)
Delivery Time
Order Processing: 2-5 Business Days.(Usually we process within 2 days)
Express Shipping Time (Fedex / DHL ): 6-10 Business Days.
Standard Shipping Time: 7-30 Business Days.
| Countries | Delivery Time (Business Days) |
| United States, Canada, United Kingdom, Mexico, Netherlands, Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, Singapore | 7-15 Days |
Australia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Mexico, Brazil, Poland, Vietnam, Lithuania, Belgium, Japan | 10-20 Days |
Notes：
- For countries not listed above, please refer to the payment page for real-time shipping information or contact our customer service.
- The table is for reference only. The exact shipping cost and delivery time will be displayed on the payment page.
Incorrect Delivery Information
If you have left an incorrect shipping address or contact information, please contact our customer service within 2 hours.
Please note that it is the customer's responsibility to enter the shipping address correctly. We are unable to redirect packages to another shipping address after they have been processed and shipped.
Contact us at contact:tanglw525@gmail.com or whatsapp：（86）193-593-80820
How can I track my order?
Once you’ve finalized your purchase, keep an eye on your inbox! You’ll promptly receive an order confirmation email that includes all the necessary shipping details. Inside that email, you’ll find your unique tracking number.
If you have accidentally deleted the relevant email, please click here for your order information.
The parcel from your store has already been dispatched, yet there's no update on the shipping details. What's the reason?
Please note that the tracking number will only be uploaded to your order page after it's handed over to the shipping carrier. This is a standard procedure to ensure accurate tracking.
When it comes to international shipping, it typically takes 3 to 5 days for packages to reach the international shipping center's airport. Rest assured, as soon as your package arrives at the international shipping center and goes through the scanning process, all relevant shipping information will be promptly updated.
So, there's no need to be concerned. Just allow 3 to 5 days for the tracking details to be refreshed, and you'll be able to follow your package's journey smoothly.
What should I do if my package fails to arrive?
In case your package hasn't arrived 60 days after it was shipped, please get in touch with us at tanglw525@gmail.com.
We're committed to resolving the issue, and you can expect us to either send you a new item right away or provide a complete refund. If you need additional help or have other inquiries, our FAQ are a great resource.
Of course, you're also welcome to contact us directly at tanglw525@gmail.com or whatsapp：（86）193-593-80820 for personalized support.
